Timeouts at Willow Valley

Whereas not long ago most computer activity relied less on the cloud, nowadays the interconnection is continuous for many activities, such as voice recognition.

That is why so called timeouts or dropouts in internet service did not matter much a while ago but now can disrupt almost anything we do, sometimes with serious consequences.

Our internet here has been plagued with intermittent timeouts for years.  Recently, however, IT has made major efforts to resolve the problem.

On December 8th timeouts monitored at my computer vanished entirely and the speed of my internet connection went up by a factor of 10.  That continued for the following days.

Unfortunately,  this major Improvement did not last, so that more troubleshooting is needed, but there at least is light at the end of the tunnel.

Today’s timeouts at my router are listed below.

For most of you, you can check your own timeouts by entering 192.168.100.1 where you normally google.  Click on Signal and then Logs.

Dec 17 2016 11:23:05	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 11:23:04	3-Critical	R06.0	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 11:23:04	3-Critical	R03.0	Ranging Request Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 11:23:03	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 11:12:57	3-Critical	R06.0	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 11:12:57	3-Critical	R03.0	Ranging Request Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 11:12:56	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:52:32	3-Critical	R06.0	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:52:32	3-Critical	R03.0	Ranging Request Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:52:31	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:31:25	3-Critical	R06.0	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:31:25	3-Critical	R03.0	Ranging Request Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:31:24	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:13:43	3-Critical	R06.0	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:13:43	3-Critical	R03.0	Ranging Request Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 10:13:42	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 08:53:11	3-Critical	R06.0	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 08:53:11	3-Critical	R03.0	Ranging Request Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 08:53:10	3-Critical	R02.0	No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;
Dec 17 2016 07:00:38	3-Critical	R06.0	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=20:3d:66:04:64:f8;CMTS-MAC=00:17:10:03:4f:87;CM-QOS=1.1;CM-VER=3.0;