No matter how great tools and services may be, and no matter how much effort may have gone into creating them, if there are not easily available, the benefits are lost.
That happens in particular with seniors, especially as we become more and more dependent on computers.
(It was my job at one time to convert state services to computers so that the benefits would not be lost in paperwork.)
Typically, though, an enormous investment is made in a new tool but the last 5% of effort to get it accessible is not done
That's where I come in here: to try to help empower seniors get access do the best tools that are out there.
,,,and do that last effort to break down the obstacles and bottlenecks to them..
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